Healthcare’s Latest Travesty

The latest travesty in health care is “provider-in-triage,” described by Melissa Bailey in her Kaiser Health Newsarticle “Beyond Burnout: Docs Decry ‘Moral Injury’ From Financial Pressures of Health Care,” February 4, 2020.

The “provider-in-triage” model dictates that immediately after presenting in the emergency room, the patient is seen by a doctor in a rapid triage exam lasting less than two minutes. This often includes the patient being seen in full street clothes and being immediately ordered tests instead of a time-consuming physical examination.

Though bad for the patient, this can represent a windfall for the health system owning the hospital.

  1. It enables the hospital to boast on advertisements about short “door-to-doc” time.
  2. The hospital can now charge a “facility fee” much earlier, the minute the patient sees a doctor.
  3. It allows the hospital to capture fees from patients who otherwise might have become impatient and left the emergency room without “being seen.”
  4. It enables the hospital to lock these patients into the system sooner because of the patients sunk costs and invested time.
  5. The hospital can now bill for tests that might not have been done if a more thorough examination had been done.

These are the consequences of the corporatization of medicine. The fact is that physicians are not providers, patients are not customers, and health care is a right not a commodity.

Dr. Tom Falasca, Author of Physician’s Guide to Better Medical Decision Making: Critical Thinking in Medicine

Discover more from Better Medical Decision Making

Subscribe now to keep reading and get access to the full archive.

Continue reading